This Privacy Policy explains exactly what personal data moja77 collects from players in Bangladesh, how that data is used, who it may be shared with, how it is protected, and what rights you hold over your own information at all times.
Your Privacy Matters: moja77 is committed to handling your personal data with transparency, integrity, and care. This Privacy Policy is written in plain, accessible English so that every player on the moja77 platform β wherever they are in Bangladesh β can clearly understand how their information is managed. By using the moja77 platform, you confirm that you have read and understood this Privacy Policy.
This Privacy Policy ("Policy") applies to moja77 ("moja77", "we", "us", "our") and governs the collection, processing, storage, and disclosure of personal data relating to individuals ("you", "your", "the Player") who access or use the moja77 online casino and sports betting platform at moja77.app. This Policy applies to all moja77 services, including casino games, cricket betting, slots, live dealer games, crash games, payment transactions, promotional activities, and customer support interactions.
moja77 operates as the data controller in respect of the personal data collected through the moja77 platform. As data controller, moja77 determines the purposes for which and the means by which personal data is processed. moja77 takes its obligations as a data controller seriously and is committed to processing personal data lawfully, fairly, and transparently.
This Policy should be read alongside the moja77 Terms & Conditions and the moja77 Responsible Gaming policy. In the event of any conflict between this Privacy Policy and the Terms & Conditions regarding the handling of personal data, this Privacy Policy shall take precedence.
moja77 collects only the personal data that is necessary for the specific, legitimate purposes described in this Policy. The categories of personal data we may collect about you are set out in the table below.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, NID / passport number | Account registration, KYC verification, age verification |
| Contact Data | Mobile phone number (bKash/Nagad registered), email address, residential address, city (Dhaka, Chittagong, Sylhet, etc.) | Account communication, support, fraud prevention |
| Financial Data | Mobile wallet account numbers (bKash, Nagad, Rocket, Upay), transaction reference IDs, deposit and withdrawal amounts in ΰ§³ BDT or crypto | Payment processing, AML compliance, withdrawal verification |
| Account Data | Username, hashed password, account balance, bonus history, wagering activity, session history | Platform operation, bonus management, responsible gaming |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bet amounts, session duration, click patterns, search terms within the platform | Analytics, product improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support email content, survey responses, feedback submissions | Customer service, quality assurance, dispute resolution |
| KYC Documents | National ID card (NID) scan or photo, passport copy, proof of address documents, selfie photographs for liveness verification | Identity verification, AML compliance, regulatory obligations |
moja77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for identification purposes, beyond the document scans required for standard KYC identity verification.
moja77 collects personal data through a variety of direct and indirect means, as described below:
moja77 uses your personal data only for the purposes for which it was collected, or for closely related purposes that you would reasonably expect. The primary purposes for which moja77 processes personal data are as follows:
No Automated Decision-Making: moja77 does not make decisions with significant legal or similarly significant effects on individual players solely through automated processing, without any human review. Where automated screening flags an account for review, a member of the moja77 team will conduct a manual assessment before any action is taken.
moja77 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
moja77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. moja77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by moja77 are contractually required to process personal data only in accordance with moja77's instructions, to implement appropriate security measures, and to comply with applicable data protection obligations.
Important: moja77 will never sell your personal data, including your mobile wallet details, contact information, or betting history, to advertisers, data brokers, or any other commercial third party. If you receive unsolicited communications purporting to be from moja77, please report them to [email protected] immediately.
The moja77 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. Cookies are small text files stored on your device when you visit a website. They help the platform remember your preferences, maintain your login session, and analyse how the platform is used.
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of the moja77 platform. Analytics and functional cookies can typically be disabled without affecting core platform functionality.
moja77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, moja77 will securely delete or anonymise your personal data in accordance with its internal data lifecycle management procedures.
moja77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While moja77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, moja77 will notify affected players and relevant authorities in accordance with applicable data breach notification obligations.
Your Role in Security: You also play an important role in keeping your moja77 account data secure. Use a strong, unique password for your moja77 account, enable two-factor authentication in your account settings, and never share your login credentials with any other person.
As a player whose personal data is processed by moja77, you hold the following rights in respect of your personal data. moja77 is committed to facilitating the exercise of these rights promptly and without undue obstruction.
Request a copy of the personal data moja77 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations.
Request that moja77 temporarily restrict processing of your data in certain circumstances.
Receive your personal data in a structured, commonly used, machine-readable format.
Object to processing of your personal data for direct marketing or legitimate interest purposes.
Withdraw any previously given consent to data processing at any time, without affecting prior lawful processing.
Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.
To exercise any of the above rights, please contact the moja77 support team via live chat or by emailing [email protected]. moja77 will respond to all valid requests within thirty (30) days. In some cases β for example, where requests are complex or numerous β this period may be extended by up to a further sixty (60) days, in which case moja77 will notify you of the extension and the reason for it.
Please note that certain rights are not absolute and may be subject to limitations β for example, the right to erasure does not apply where moja77 is required by law to retain your data for AML compliance purposes.
The moja77 platform is strictly intended for adults aged 18 and above. moja77 does not knowingly collect personal data from individuals under the age of 18. If moja77 becomes aware that personal data has been collected from an individual under the age of 18, that data will be deleted immediately and the associated account will be closed without delay.
If you are a parent or guardian and you believe that a person under the age of 18 in your care has provided personal data to moja77 or has accessed the moja77 platform, please contact the moja77 support team immediately via live chat or at [email protected] so that appropriate action can be taken promptly.
18+ Strictly Enforced: moja77 applies automated and manual age verification controls to prevent access by persons under 18. We strongly encourage parents and guardians to use parental control software to restrict access to online gambling platforms on devices shared with or used by minors.
The moja77 platform may, in certain contexts, reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate their own game software and may collect limited technical data (such as session identifiers) that is necessary to deliver their games within the moja77 platform environment.
moja77 is not responsible for the privacy practices of third-party game providers or any other external service referenced in connection with the moja77 platform. moja77 does, however, contractually require all game providers and technology partners to process any player-related data strictly in accordance with moja77's data protection standards and the purposes described in this Privacy Policy.
moja77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable laws, or regulatory guidance. Where a material update is made to this Policy, moja77 will notify active players via the registered email address associated with their account or through a prominent notice on the moja77 platform prior to the changes taking effect.
The "Effective" date displayed at the top of this Policy indicates when the current version came into force. We encourage you to review this Privacy Policy periodically so that you remain informed about how moja77 collects and uses your personal data. Your continued use of the moja77 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which moja77 handles your personal data, please reach out to the moja77 team through any of the following channels:
moja77 is committed to addressing all privacy-related enquiries thoroughly and within a reasonable timeframe. If you are not satisfied with the response you receive from the moja77 support team, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.
These six principles guide every data handling decision at moja77 β from the moment you register to the day your account is closed.
All data transmitted to and from the moja77 platform is protected by 256-bit SSL/TLS encryption. Sensitive data stored at rest is encrypted using industry-standard protocols, so your personal information and payment details remain protected at all times.
moja77 never sells, rents, or trades your personal data to advertisers, data brokers, or any commercial third party. Your information is used solely to deliver and improve the moja77 platform experience for players across Bangladesh.
Every piece of data moja77 collects is tied to a specific, documented purpose. We do not repurpose your data for unrelated activities. If the purpose changes materially, we will notify you and, where required, seek your fresh consent before proceeding.
moja77 collects only the data that is strictly necessary to provide its services, verify your identity, and meet legal obligations. We do not collect data speculatively or hold it beyond the retention periods described in this Privacy Policy.
moja77 supports your full range of data subject rights β access, rectification, erasure, restriction, portability, and objection. Submit a request via live chat or email and our team will respond within 30 days, as outlined in Section 10 of this Policy.
The moja77 security team monitors platform activity around the clock using real-time intrusion detection, anomaly analysis, and regular third-party penetration testing. Any suspected data incident is investigated and addressed without delay.
You now know exactly how moja77 protects your data. Explore Bangladesh's favourite online casino platform β cricket betting, live casino, slots, and more await.
β οΈ 18+ only. Gambling involves financial risk. Please play responsibly.
Play Responsibly. Gambling should be an enjoyable form of entertainment, not a source of financial stress. If you feel your gambling is becoming a problem, use the deposit limits, loss limits, or self-exclusion tools available in your moja77 account settings, or visit the Responsible Gaming page for guidance and support resources available to players across Bangladesh. For immediate assistance, contact the moja77 support team via live chat 24/7.