πŸ›‘οΈ Safe Play First

Responsible Gaming
at moja77

moja77 believes that gambling is a form of entertainment β€” not a financial strategy. This page outlines the tools, guidance, and support resources available to every moja77 player in Bangladesh to help you stay in control and play safely.

βš™οΈ Self-Exclusion Tools
πŸ’° Deposit Limits
⏱️ Time-Out Features
πŸ’¬ 24/7 Support
⚠️ 18+ Only β€” Adults Strictly

Gambling Should Always
Be Fun and Safe

At moja77, we take responsible gaming seriously. The moja77 platform is designed to be an entertaining destination for cricket betting, slots, live casino games, and more β€” but we recognise that for a small number of players, gambling can stop being fun and start becoming a problem. That is why moja77 has built a comprehensive suite of responsible gaming tools and resources directly into the platform, available to every registered player across Bangladesh.

Whether you are a casual player placing the occasional bet on a Bangladesh Tigers T20 match, or someone who enjoys the live casino tables regularly, the same principles apply: gamble only what you can afford to lose, set clear limits before you start, and stop the moment it stops being enjoyable. moja77 is here to support you at every step.

The responsible gaming tools on moja77 are accessible directly from your account settings, available around the clock, and take effect immediately upon activation. No waiting periods, no delays β€” your safety is always the priority. If you ever feel that your gambling behaviour is causing stress, financial strain, or affecting your relationships, please make use of the tools described on this page or contact the moja77 support team at any time via live chat.

moja77 strictly enforces the 18+ age requirement across all its games and betting markets. We use automated age verification during the registration and KYC process, and any account found to belong to a person under 18 years of age will be closed immediately and all funds returned. Protecting minors from gambling is a non-negotiable commitment for moja77.

Player First, Always

Every responsible gaming feature on moja77 is designed around the player's wellbeing. Our tools are easy to find, simple to activate, and instant in effect β€” no friction, no barriers.

No Pressure, No Judgment

Using moja77's responsible gaming tools is completely confidential. Setting a deposit limit or activating a time-out is a sign of smart, healthy play β€” not a problem to be embarrassed about.

Trained Support Team

The moja77 customer support team is available 24/7 via live chat and is trained to assist players who feel gambling is becoming a concern. Conversations are treated with full confidentiality and care.

Strict Under-18 Prevention

moja77 applies both automated and manual checks to prevent underage gambling. We encourage parents and guardians in Bangladesh to use parental control software on shared devices to prevent minors from accessing gambling platforms.

⚠️ 18+ Strictly Enforced: The moja77 platform is available exclusively to adults aged 18 and above. Underage gambling is illegal and harmful. moja77 applies automated age verification and KYC checks to all registered accounts. Any account found to be operated by a person under 18 will be closed immediately.

Safe Gambling Principle: Gambling should never be used as a method to earn income, recover debts, or solve financial problems. Every game outcome on moja77 is determined by a certified random number generator β€” results are unpredictable and past outcomes do not influence future results.

Immediate Help Available: If you feel your gambling is out of control, you do not have to wait. Contact the moja77 support team right now via live chat β€” available 24/7 in Bangladesh Standard Time (BST, UTC+6). Our team will help you activate self-exclusion or any other protective measure instantly.

  • βœ“ Do you set a budget before each gambling session?
  • βœ“ Do you stop when you reach your pre-set limit?
  • βœ“ Do you treat losses as the cost of entertainment?
  • βœ“ Do you take regular breaks during long sessions?
  • βœ“ Do you keep gambling separate from work and family time?

If you answered "No" to any of the above, consider reviewing your limits in your moja77 account settings or speaking with our support team.


Six Pillars of Responsible Play

These six principles underpin every responsible gaming decision at moja77 β€” from how we design our tools to how our support team interacts with players in Bangladesh.

🎯
Entertainment, Not Income

moja77 is a platform for entertainment. Gambling outcomes are random and unpredictable β€” no strategy, system, or pattern guarantees a win. Players should approach every session as a leisure activity, with a clear budget set in advance and no expectation of profit.

πŸ’°
Deposit & Loss Limits

moja77 allows players to set daily, weekly, or monthly deposit limits and loss limits directly from their account settings. Once a limit is reached, no further deposits or play are permitted until the period resets. Reducing an existing limit takes effect immediately; increasing a limit has a mandatory 24-hour cooling-off period.

⏸️
Time-Out & Session Limits

Players can activate a session time limit that automatically ends their gambling session after a set duration β€” 30 minutes, 1 hour, 2 hours, or a custom period. Time-out features can also be used to take a short break from the platform for 24 hours, 48 hours, or 7 days without a full self-exclusion.

🚫
Self-Exclusion

If you feel you need a longer break from gambling, moja77's self-exclusion tool allows you to suspend your account for a period of 1 month, 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, your account is frozen, all marketing communications are stopped, and you cannot log in or deposit.

πŸ”ž
Strict 18+ Age Enforcement

moja77 enforces the 18+ age requirement through automated checks during account registration and manual KYC document review. Any account suspected of being operated by a minor is suspended immediately pending investigation. We encourage all players in Bangladesh to keep their login credentials secure and away from minors.

πŸ’¬
24/7 Confidential Support

The moja77 responsible gaming support team is available around the clock via live chat. All conversations about gambling concerns are handled confidentially and without judgment. Our team is trained to listen, provide information about protective tools, and connect players with appropriate external support resources if needed.

moja77 Player Protection Tools

Every tool below is available directly in your moja77 account settings β€” no request needed, no waiting period for protective measures. Activate any tool at any time.

πŸ’΅
Deposit Limits Instant

Set a maximum deposit amount per day, per week, or per month. Once the limit is reached, further deposits are blocked for the remainder of the period. Amounts in ΰ§³ BDT or crypto equivalent.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Deposit Limits β†’ Enter your preferred limit β†’ Confirm.
πŸ“‰
Loss Limits Instant

Define the maximum amount you are willing to lose within a set timeframe. When your net losses for the period reach this amount, your account is automatically restricted from further play until the period resets.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Loss Limits β†’ Set your daily/weekly/monthly loss cap β†’ Save.
⏱️
Session Time Limits Instant

Cap the total time you spend on the moja77 platform per session or per day. When the limit is reached, you will receive a notification and be automatically logged out if you do not choose to end your session manually.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Session Limits β†’ Choose duration β†’ Enable.
β˜•
Time-Out (Short Break) Instant

Take a short break from gambling without a full self-exclusion. Choose from a 24-hour, 48-hour, or 7-day time-out. During this period your account is inaccessible for gameplay and deposits, but your account and funds are preserved.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Time-Out β†’ Select break duration β†’ Confirm. Takes effect immediately.
πŸ”’
Self-Exclusion Instant

For a longer break, activate self-exclusion for 1 month, 3 months, 6 months, 1 year, or permanently. All marketing stops immediately. Your account is frozen for the full duration. Permanent exclusion cannot be reversed.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Self-Exclusion β†’ Select period β†’ Enter confirmation code β†’ Apply. Or contact live chat for immediate assistance.
πŸ””
Reality Checks Instant

Enable periodic in-session reminders that display how long you have been playing, your net win/loss position for the session, and a prompt to review your limits. Available at 15-minute, 30-minute, or 60-minute intervals.

How to activate: Go to Account Settings β†’ Responsible Gaming β†’ Reality Checks β†’ Set reminder interval β†’ Save preferences.

Recognising Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs is the first and most important step toward getting help. The following indicators may suggest that gambling is becoming harmful.

If you recognise any of these signs in yourself or someone close to you: Please reach out to the moja77 support team immediately via live chat. Our team will help you activate protective tools right away. You can also use the self-exclusion feature in your account settings to pause your access to the moja77 platform while you seek support.

Is Gambling Still Fun for You?

The following questions are adapted from widely used responsible gambling self-assessment frameworks. Answer honestly β€” your responses are private and not recorded by moja77. If you answer "Yes" to three or more of these questions, we strongly encourage you to speak with the moja77 support team or activate one of the protective tools described on this page.

Q1 Have you ever gambled with more money than you intended to spend when you started the session?
Q2 Have you ever gone back to try to win back money that you lost on a previous gambling session?
Q3 Have you ever borrowed money or sold something of value to finance your gambling?
Q4 Have you ever felt that you needed to gamble with increasing amounts of money to experience the same level of excitement?
Q5 Have you ever felt restless, irritable, or on edge when you tried to reduce or stop gambling?
Q6 Have you ever hidden your gambling activity or the amount of money you have spent gambling from people close to you?
Q7 Has gambling ever caused serious problems with your finances, relationships, work, or mental health?
Q8 Have you ever gambled as a way to cope with stress, sadness, loneliness, or other difficult emotions?

Where to Get Support

You are never alone. Whether you want to speak with the moja77 team directly or seek guidance through dedicated support channels, help is always available.

πŸ’¬
moja77 Live Chat

The fastest way to get help. The moja77 support team is available 24/7 via live chat, including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.

Available 24/7
βœ‰οΈ
Email Support

For non-urgent responsible gaming enquiries, contact the moja77 team by email. All responsible gaming emails are treated with full confidentiality and responded to within 24 hours.

[email protected]
βš™οΈ
Account Self-Service

Activate deposit limits, loss limits, time-outs, session limits, and self-exclusion instantly through your moja77 account settings β€” no need to contact support for protective measures.

Account Settings β†’ Responsible Gaming
🏠
Family & Guardian Support

If you are a parent or guardian concerned about a family member's gambling, contact the moja77 support team. We will guide you through the steps available to protect your family member's account.

Available 24/7 via Live Chat

A Note on External Support: moja77 encourages any player who believes they may have a gambling problem to also explore support options available in Bangladesh. Speak openly with a trusted family member, a doctor, or a mental health professional. Taking this step is a sign of strength, and the moja77 team will support you throughout the process of stepping back from the platform for as long as you need.

Ready to Play the Right Way?

Set your limits, know your boundaries, and enjoy everything moja77 has to offer β€” cricket betting, live casino, slots, and more β€” safely and responsibly.

⚠️ 18+ only. Gambling involves financial risk. Please play responsibly.